Effective date: 14 October 2026
OLI Training Academy respects the privacy of people who visit our website. This policy explains how we handle personal information submitted through our website forms, including our visitor contact popup.
1. Information We Collect
Depending on the form you use, we may collect:
- Your name.
- Your email address.
- Your phone number, if provided.
- Your optional marketing consent preference.
- The page from which you submitted the form and the submission date.
2. How We Use Your Information
We may use submitted information to:
- Respond to enquiries and requests for information.
- Contact prospective students about relevant training programmes.
- Maintain records of enquiries and follow up on requests.
- Send promotional communications when you have separately consented to receive them.
- Protect our forms against spam and misuse.
3. Marketing Consent
The marketing checkbox on our visitor popup is optional. Leaving it unchecked does not prevent you from submitting the contact form. Submitting your contact details alone does not mean you have opted in to promotional emails or other marketing communications.
You may withdraw marketing consent by contacting us. We will process the request in accordance with applicable requirements.
4. Storage and Protection
Information submitted through our website is stored in our website database hosted by our hosting provider. We use reasonable technical and organisational measures intended to protect it against unauthorised access, alteration, disclosure, or loss. No method of internet transmission or electronic storage can be guaranteed to be completely secure.
5. Sharing of Information
We do not sell personal information. Access may be given to authorised personnel and service providers where necessary to operate our website, manage enquiries, provide services, or meet legal obligations. Information may also be disclosed where required by law.
6. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal, administrative, and recordkeeping requirements.
7. Your Choices and Requests
You may contact us to ask about your personal information, request a correction, request deletion where appropriate, or withdraw marketing consent. Some records may need to be retained where the law requires it.
8. Cookies and Browser Storage
Our website may use browser storage to remember whether a visitor has dismissed the contact popup, so it does not repeatedly appear during the configured period. Browser settings can be used to clear locally stored website data.
9. Children
If information about a child is submitted, it should be provided by a parent, guardian, or other person authorised to do so where required by applicable law.
10. Changes to This Policy
We may update this policy when our website practices or legal requirements change. The effective date at the top will be updated when a revised policy is published.
11. Contact OLI Training Academy
For privacy questions or requests, please use the official contact details published on our website's Contact page. If your contact page uses a different filename, update this link to match it.